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Family Online Safety

Keep every device, every child, and every parent safe online.

Practical, jargon-free guidance to protect your family from scams, predators, cyberbullying, and privacy risks, plus simple rules kids can actually remember.

Illustration of a parent and two children safely using devices together at home, protected by a shield
In immediate physical danger? Call 911. Mental health crisis? Call or text 988, any time.
Right now

Something happening right now? Start here.

Quick first steps for the most common situations. Each one links to the full guide.

Know the risks

The threats families face online

Bad actors target parents and kids alike, often through the very same devices.

Phishing email icon

Phishing & Scams

Fake emails, texts, and calls that trick family members into handing over passwords, card numbers, or gift cards.

Privacy and data icon

Predators & Grooming

Strangers using games, chats, and social apps to build trust with children and isolate them from parents.

How it starts & how to prevent it →
Cyberbullying icon

Cyberbullying

Harassment, exclusion, or humiliation carried out over messaging apps, group chats, and social media.

Warning signs & response steps →
Unsecured devices icon

Unsecured Devices

Weak Wi-Fi, reused passwords, and unpatched apps that give attackers a way into your whole home network.

Lock down your network →
For Parents

A practical playbook for protecting your family

Six habits that meaningfully reduce risk. You don't need a technical background for any of them.

Parental controls icon

Set Up Parental Controls

  • Enable device-level controls (iOS Screen Time, Android Family Link, Windows Family Safety)
  • Set age-appropriate content filters on streaming and app stores
  • Review app permissions for camera, mic, and location access
Home network icon

Secure Your Home Network

  • Change default router passwords and enable WPA3/WPA2 encryption
  • Keep router firmware and device software up to date
  • Use a separate guest network for smart-home and kids' devices
Full checklist & tools →
Scam recognition icon

Recognize Scams & Phishing

  • Slow down on urgent, emotional, or "act now" messages
  • Verify requests for money or gift cards by calling the person directly
  • Never click links in unexpected texts or emails. Go to the site directly instead
See 8 real examples, broken down →
Privacy protection icon

Protect Privacy & Data

  • Use unique passwords with a password manager for every account
  • Turn on two-factor authentication wherever it's offered
  • Limit what's shared publicly: school names, locations, routines
Full breakdown & tools →
Screen time icon

Talk About Screen Time

  • Agree on device-free times and spaces (meals, bedrooms overnight)
  • Co-view new apps and games before kids use them independently
  • Revisit the "family media agreement" as kids get older
Age-by-age guide & tools →
Warning signs icon

Watch for Warning Signs

  • Sudden secrecy about devices, new gifts, or withdrawn behavior
  • Contact from unknown adults or much older "friends"
  • Keep communication open, and make it safe for them to come to you about mistakes
Scam Library

Recognize Scams & Phishing

Eight of the most common scams families run into, mocked up so you can see exactly what the red flags look like, plus who's most often targeted and a link to learn more.

Mockup of a fake PayPal security email with red flags numbered 1 to 4

Phishing Email Targets everyone

A fake email posing as a bank, retailer, or service (PayPal, Amazon, your bank) claims there's a problem with your account and pushes you to "verify" by clicking a link.

  • 1 Sender's domain is misspelled or slightly off (paypa1-secure.com)
  • 2 Urgent, threatening subject line
  • 3 Generic greeting ("Valued Customer") instead of your name
  • 4 Button/link leads to a fake look-alike site
FTC: How to recognize phishing →
Mockup of a fake USPS delivery fee text message with red flags numbered 1 to 4

Smishing (Text) Targets everyone

A text pretending to be a delivery service, bank, or government agency asks you to click a link and pay a small "fee" to release a package.

  • 1 Sent from an unknown or random-looking number
  • 2 A tiny "fee" is used to create urgency
  • 3 Shortened or unfamiliar link
  • 4 Real delivery services don't text you to collect fees
FTC: Spot spam text messages →
Mockup of a fake virus warning popup with red flags numbered 1 to 4

Tech Support Popup Targets parents & grandparents

A browser popup claims your computer is infected and instructs you to call a number immediately, aiming to get remote access or payment.

  • 1 Loud, alarming warning takes over the whole screen
  • 2 Exaggerated claim ("5 viruses found!")
  • 3 Countdown timer pressures you to call right away
  • 4 Warns you not to close the window, a classic isolation tactic
FTC: Avoid tech support scams →
Mockup of a fake grandchild-in-trouble phone call with red flags numbered 1 to 4

Grandparent / Family Emergency Targets grandparents

A caller pretends to be a grandchild or relative "in trouble," often using a cloned voice, and pressures the victim to send money quietly and fast.

  • 1 Caller ID is blocked or unknown
  • 2 Caller says "it's me" and waits for you to supply a name
  • 3 Asks you to keep it secret from the rest of the family
  • 4 Requests payment by gift card, which is untraceable once shared
FTC: Fake emergency scams →
Mockup of a romance scam chat conversation with red flags numbered 1 to 4

Romance Scam Targets adults on dating/social apps

A new online "match" builds an intense, fast-moving relationship, then invents a crisis and asks for money, often through gift cards or crypto.

  • 1 Polished, model-like profile photo
  • 2 Declares strong feelings unusually fast
  • 3 Convenient excuse for never meeting or video calling
  • 4 Eventually asks for money, gift cards, or crypto
FTC: What to know about romance scams →
Mockup of a fake gift card prize notification with red flags numbered 1 to 4

Gift Card / Prize Scam Targets everyone, especially teens & seniors

A message claims you've won a prize you never entered, then asks for a "small fee" or card details before you can "claim" it.

  • 1 You're told you "won" something you never entered
  • 2 A countdown clock pressures a fast decision
  • 3 Asks for a fee or personal info to claim a "free" prize
  • 4 Legitimate prizes never require payment to receive
FTC: Avoiding gift card scams →
Mockup of a fake crypto trading platform with guaranteed returns, red flags numbered 1 to 4

Investment & Crypto Scam Costs victims the most money

A slick trading app or a new online "friend" walks you through guaranteed, fast returns on crypto, then blocks withdrawals until you deposit more. This is the single costliest scam category by dollars lost.

  • 1 Guaranteed, unusually high returns with "no risk"
  • 2 The pitch starts with a relationship, a text to the wrong number, or a social media DM
  • 3 Fake dashboards show gains that grow the more you deposit
  • 4 Withdrawals always require "one more" payment first
Investor.gov: Red flags checklist →
Mockup of a fake work-from-home job text offering easy money, red flags numbered 1 to 4

Job & Task Scam Targets teens & job seekers

An unsolicited text or DM offers easy pay for simple online tasks. Early "payouts" build trust, then a real job never appears, or you're asked to pay for a starter kit you'll never get back.

  • 1 Job offer arrives by unsolicited text or DM, not through an application you submitted
  • 2 Vague tasks like "rating products" or "optimizing apps" for surprisingly high pay
  • 3 Small early payments build trust before the real ask
  • 4 You're asked to pay upfront for training, a kit, or software
FTC: Job scams →

Spot one of these? Report it.

Forward phishing emails to reportphishing@apwg.org, forward scam texts to 7726 (SPAM), and file a report at ReportFraud.ftc.gov or IC3.gov.

Report at ReportFraud.ftc.gov
Predator Safety

Predators & Grooming: where it starts, and how to stop it early

Grooming rarely happens in one dramatic moment. It's usually a slow, deliberate process, and knowing the pattern is the best defense.

Where it usually starts

Most grooming begins in a completely ordinary place: the public chat inside a game kids already play. From there, contact is deliberately moved somewhere parents can't see.

Diagram: grooming typically starts in public game chat like Roblox or Fortnite, moves to a private app like Discord or Snapchat, then to disappearing messages where parents lose visibility

Livestreaming adds a real-time risk

Livestreaming skips every safety net a recorded post has: there's no edit, no delay, and no moderation before it airs.

In one study, young streamers stated their location out loud about half the time they went live
Roughly half also gave their real name on stream, and many shared a schedule of exactly when they'd be live next
Live chat lets strangers message a child in real time, with no delay for a parent to step in
Background details (school uniforms, street signs, house numbers) can reveal a home or school without anyone saying a word
Clips of live streams get saved and re-shared long after the stream ends, often outside the platform's own moderation
Turn off location tags and precise account details before a child streams, and treat "who's watching" as a real question, not an afterthought

How grooming happens: the 6-stage pattern

Researchers and law enforcement describe grooming as a predictable sequence. Recognizing any single stage is a chance to intervene.

1

Target & befriend

An adult identifies a child, often through a public profile, game username, or livestream, and starts friendly, low-pressure contact.

2

Build trust

Compliments, in-game gifts, and attentive listening create a bond. The child starts to see them as a real friend.

3

Fill a need

The predator positions themselves as the one person who "really gets" the child. This works especially well with kids who feel lonely, misunderstood, or bored.

4

Isolate

Conversation moves to a private, disappearing-message app. The child is encouraged, directly or subtly, to keep the friendship secret from parents.

5

Test & push boundaries

Sexual topics or content are introduced gradually to normalize them, testing how the child reacts and how far things can go.

6

Maintain control

Guilt, threats, or shared secrets (including sextortion, which is threatening to share images already sent) are used to keep the child silent and compliant.

Warning signs to watch for

Secretive phone or device use: switching screens or hiding chats when you walk in
New gifts, in-game currency, or money with no clear explanation
Talking about an online "friend" who is noticeably older
Withdrawal from family, friends, or usual activities
Extra or unfamiliar accounts, apps, or a second device/SIM
Sudden emotional changes, anxiety, or anger around device time
Resistance to putting the phone down or going offline, even briefly
References to keeping an online relationship "secret" from you

What you can do to help prevent it

Keep gaming friends lists and chat limited to people your child knows in real life
Turn off public/stranger chat where the platform allows it, and set accounts to private
Tell kids clearly: if someone asks to move the conversation to another app, or to keep a friendship secret, that's a signal to tell you
Keep devices in shared spaces, especially overnight, for younger kids
Build a "no-blame" reporting culture, since a child who fears punishment will hide problems longer
Regularly ask, by name, who they're talking to online, not just "how was your day"
Combine monitoring tools with conversation. Software can flag risk, but it doesn't replace trust
If something happens, don't delete anything. Screenshots and chat logs help investigators

Software that can help

No app replaces conversation, but monitoring tools can flag risky contact you'd otherwise miss. FamilyShield doesn't receive compensation from any of these. Check each provider's site for current features before choosing one.

App icon

Bark

AI monitoring across texts, email, and 30+ social/gaming apps that flags grooming language, sextortion attempts, and self-harm risk, then alerts parents instead of showing every message.

bark.us →
App icon

Qustodio

Screen time, web filtering, app-level alerts (including WhatsApp), and location/geofencing in one family dashboard.

qustodio.com →
App icon

Aura

Monitors 200+ games and social platforms for grooming and cyberbullying signals, with parent alerts and identity theft protection bundled in.

aura.com →
App icon

Google Family Link

Free, and built into Android/Google accounts: manage app approvals, screen time, and device location for a child's Google account.

families.google.com/familylink →
App icon

Apple Communication Safety

Built into iPhone/iPad. Uses on-device detection to warn kids about nudity in Messages, AirDrop, and FaceTime, with optional alerts for younger children's accounts.

support.apple.com →
App icon

Microsoft Family Safety

Screen time limits, content filtering, and activity reports that work across Windows PCs and Xbox, free with a Microsoft account.

microsoft.com/family-safety →

If you believe a child is being groomed or exploited, don't delete evidence. Report to the NCMEC CyberTipline at report.cybertip.org, or call the FBI at 1-800-CALL-FBI (225-5324).

AI & Deepfake Risks

AI-generated fakes, companion bots, and cloned voices

AI has made it cheap and easy to fake a photo, a voice, or a relationship. Three specific risks are worth knowing about.

Three risks worth knowing about

  • 1 Nudify apps & deepfakes: apps that digitally remove clothing from an ordinary photo, or paste a child's face onto explicit content. A normal school or social media photo is all that's needed, no original explicit image required.
  • 2 AI companion chatbots: apps designed to keep kids emotionally engaged for hours, sometimes drifting into romantic, sexual, or self-harm-adjacent conversations the AI isn't equipped to handle safely.
  • 3 Voice cloning: a few seconds of audio, often lifted from a social media video, is enough to clone a voice convincingly for a "family emergency" scam call.

Warning signs

A classmate mentions a fake or edited image circulating of them or a friend
Your child spends hours in conversation with an AI character or companion app
They seem emotionally attached to, or upset about, an AI chatbot "relationship"
A chatbot conversation drifts into romantic, sexual, or self-harm topics
A phone call from a "relative" sounds right but the situation feels off or rushed

What you can do

Set a family safe word for real emergencies, a random phrase nobody would guess, and never share it online
If a call demands money or secrecy, hang up and call the person back on their known number
Talk to kids about AI companion apps the same way you'd talk about a stranger online: it isn't a real friend, and it can't keep them safe
Check age ratings and settings on AI chatbot apps; several now restrict romantic or open-ended chat for under-18 accounts
If a fake or altered image of your child exists, don't confront the creator yourself. Save evidence and report it (see below)
Talk about it before it happens: kids are far more likely to tell you about a fake image or a weird chatbot conversation if they know they won't be blamed

Report and remove non-consensual or AI-generated intimate images at takeitdown.ncmec.org. The federal TAKE IT DOWN Act now requires platforms to remove valid reports within 48 hours.

Sextortion

Sextortion: what it is, and exactly what to do

One of the fastest-growing crimes against teens. It moves fast, and it relies on shame keeping kids silent. Speed and calm matter more than anything else here.

How it usually starts

Someone (often posing as a peer) builds trust quickly, gets a teen to send an explicit image, or fakes one with AI, then threatens to share it with friends, family, or classmates unless paid, usually in gift cards or crypto. It can escalate from first contact to threats within hours.

If it happens: exactly what to do

1

Stop talking to them

Don't pay, don't send more images, and don't negotiate. Paying almost never makes the threats stop.

2

Don't delete anything

Screenshot the messages, the profile, and the payment request before blocking. Investigators need this.

3

Block and report the account

Use the platform's report tool, then block. Don't post about it publicly while it's active.

4

Tell a trusted adult

This is the hardest step and the most important one. Nobody is in trouble for being targeted.

5

Report to the right place

See the region-specific reporting links below, and remove the image from circulation if one exists.

For parents: how to respond

Stay calm. Your reaction determines whether your kid tells you the next thing that happens
Reassure them directly: they are not in trouble, and this was done to them, not by them
Don't make them relive details more than necessary before involving the people who can actually help
Watch for signs of acute distress; sextortion cases carry a real risk of panic and, in the worst cases, suicidal thinking
If your child talks about self-harm or you fear for their immediate safety, treat it as a crisis and get help right away

Report to the NCMEC CyberTipline at report.cybertip.org, remove images at takeitdown.ncmec.org, and contact the FBI at 1-800-CALL-FBI. In a mental health crisis, call or text 988 (US).

Cyberbullying

Cyberbullying: where it happens, and how to respond

Nearly half of US teens say they've experienced cyberbullying. It often looks different from what parents expect, and how you respond in the first hour matters.

Where it shows up

Group chats and texts: pile-ons, being suddenly removed or muted
Comments and DMs on social platforms: YouTube, Snapchat, and TikTok see the most reports
Gaming voice and text chat: harassment during or after matches
Anonymous polling or "rating" apps designed for cruel feedback

Common forms it takes

  • 1 Harassment: repeated mean, threatening, or offensive messages
  • 2 Exclusion: deliberately leaving someone out of a group chat, game, or event to hurt them
  • 3 Impersonation: a fake account created to embarrass someone or damage their reputation
  • 4 Doxxing: sharing someone's private information or photos without consent
  • 5 Trickery: pretending to be a friend to extract embarrassing information, then sharing it publicly

Warning signs

Counterintuitively, many bullied kids reduce their online presence rather than increase it.

Suddenly deleting apps or going quiet on accounts they used to enjoy
Visible distress, anger, or sadness during or after using a device
Reluctance to go to school or take part in usual activities
Changes in eating, sleeping, or mood without another clear cause
Avoiding questions about what's happening online
Unexplained headaches or stomachaches tied to school or device use

What to do if it happens

Stay calm and thank them for telling you. How you react shapes whether they'll tell you again next time
Don't take the device away as a punishment, since it discourages future reporting
Screenshot and save the evidence before anything gets deleted or blocked
Don't respond or retaliate on your child's behalf
Use the platform's report and block tools, and report to the school if a classmate is involved
Involve law enforcement if there are threats of violence, sextortion, or continued harassment after blocking

More detailed guidance: stopbullying.gov covers what cyberbullying is, prevention, how to report it, and a parent guide.

Unsecured Devices

Your home network: the door most families leave unlocked

A weak router password or an unpatched smart device can give an attacker a way into every phone, laptop, and camera on your home network.

Lock down your router

Change the default admin username and password on the router itself
Change the default network name (SSID), and don't include your name or address in it
Turn on WPA3 encryption (or WPA2/WPA3 mixed mode if you have older devices)
Update router firmware regularly, and enable automatic updates if available
Turn off remote management, WPS, and UPnP unless you specifically need them
Put smart-home devices (cameras, doorbells, TVs, speakers) on a separate guest network
Use a long passphrase: 5 to 7 random words, at least 16 characters total, is a solid rule of thumb
Change shared Wi-Fi passwords every few months, especially after guests or repairs

Keep every device healthy

Install app and OS updates promptly, since most exploited bugs were already patched
Use a password manager instead of reusing passwords across accounts
Avoid logging into sensitive accounts on public Wi-Fi without a VPN
Turn on auto-lock with a PIN, passcode, or biometric on every device
Uninstall apps nobody in the family uses anymore
Check smart devices (cameras, baby monitors) for a default password you never changed

Smart-home and IoT devices: the weak link

Cameras, baby monitors, and smart locks are the most commonly exploited devices in a home network, mainly because so few people ever touch their default settings.

About 70% of IoT devices are still running their factory default username and password
Cameras and baby monitors are the most targeted smart-home devices, since some ship with the same default password printed right on the box
Devices past their manufacturer's "end of support" date stop receiving security patches, even while they keep working normally
Hackers actively scan the internet for these unpatched, still-connected devices, then use them as an entry point into the rest of your network
Check your device manufacturer's website for its support end date, and retire devices that have passed it
If a smart device has no option to change its password, that's a sign it doesn't belong on your main network

Signs your network may already be compromised

A device turns on, off, or changes settings without anyone touching it
Internet suddenly runs much slower, or your data usage spikes with no explanation
Devices you don't recognize show up on your router's connected-devices list
You get login alerts or password-reset emails you never requested
Your router's admin password suddenly stops working
A camera or speaker makes noises, moves, or turns on when nobody is using it

Hardware & software that can help

App icon

Firewalla

A standalone firewall box that sits on your network for device-level monitoring, ad/tracker blocking, and parental controls. It's a one-time purchase, with no subscription required.

firewalla.com →
App icon

Bitdefender BOX

Combines a network firewall with antivirus protection for every connected device, including smart-home gadgets that can't run their own security software.

bitdefender.com/box →
App icon

Eero Secure

An add-on for eero mesh Wi-Fi systems that adds threat blocking, ad blocking, and content filtering directly into your existing router setup.

eero.com/eero-secure →

Official step-by-step guidance: CISA: Securing Your Home Wi-Fi

Talk About Screen Time

Screen time: less about the clock, more about what it's replacing

Pediatric guidance has shifted away from strict minute limits toward a simpler question: is a screen adding to your child's day, or quietly crowding something else out?

Age-by-age starting points

These are general starting points from pediatric guidance, not hard rules. Every kid and every family is different.

1

Under 18 months

Avoid screens except video-chatting with family. At this age, a screen can't replace real back-and-forth interaction.

2

2 to 5 years

Around 1 hour a day of high-quality, age-appropriate content is a reasonable ceiling, watched together when you can. Less is still better.

3

6 years and up

There's no single "magic number" anymore. The focus shifts to whether screens are crowding out sleep, physical activity, homework, or in-person time, with limits set as a family.

4

Teens

Shift from strict limits toward guided independence: talk about what they're watching, who they're talking to, and how it makes them feel, and revisit the agreement as they grow.

In 2026 the American Academy of Pediatrics moved from counting minutes to a "5 C's" framework, Child, Content, Calm, Crowding Out, and Communication, that looks at the quality and context of screen use rather than the clock.

Warning signs of unhealthy screen use

Meltdowns, anger, or real distress whenever screen time ends
Screens displacing sleep, meals, homework, or in-person friendships
Losing interest in activities they used to enjoy off-screen
Sneaking a device after bedtime or hiding how much they're using it
Grades or mood tracking noticeably with how much time they're spending online
Using a screen as the only way they know how to self-soothe or beat boredom

Building a family media plan

Set device-free times and zones together: meals, bedrooms overnight, homework time
Charge devices outside bedrooms overnight, for kids and parents alike
Co-view or co-play new apps and shows before letting kids use them solo
Model the habits you want to see; kids notice a parent's own screen use more than they let on
Revisit the plan as kids get older. What works at 6 won't fit at 14
Use built-in screen time tools to set limits, not to spy, and tell your kids why you're using them

Stop accidental spending before it happens

In-app purchases are one of the most common screen-time surprises: a $0.99 upgrade can turn into hundreds of dollars in a single sitting.

Turn on Apple's Ask to Buy so any purchase or download needs your approval first
On Android, turn on purchase approvals in Google Play through Family Link
On Xbox and PlayStation, set a spending or allowance limit in the family settings app instead of leaving a card on file
Remove saved card details from shared devices and use a prepaid or gift-card balance instead
Review purchase confirmation emails together so kids see what things actually cost
Most app stores allow a refund request within a short window if a purchase was made by mistake

Tools that help

App icon

Apple Screen Time

Built into iPhone and iPad. Set app-specific limits, downtime schedules, and content restrictions, with weekly reports you can review together.

support.apple.com →
App icon

Google Family Link

Free for Android and Google accounts. Set daily limits, app-specific timers, and a remote bedtime lock for a child's device.

families.google.com/familylink →
App icon

Microsoft Family Safety

Screen time schedules and app/game limits that sync across Windows PCs and Xbox, free with a Microsoft account.

microsoft.com/family-safety →

Full guidance: the AAP's 5 C's framework at aap.org, and the free Family Media Plan tool at healthychildren.org.

Protect Privacy & Data

Where your family's data leaks, and how to shut it down

Privacy risk isn't just hackers. It's data brokers, app permissions, and oversharing, quietly building a profile on everyone in your house.

Where it leaks

Data broker sites compiling public records into searchable profiles
App permissions for camera, mic, and location granted without a second look
Location data hidden in photo metadata before you post them
Oversharing on social media: school names, routines, travel dates
Data breaches at companies and apps your family has used
"Fun" quizzes and free apps that trade personal data for results

"Sharenting": when the leak is us

Most privacy advice targets outside threats. This one's about a habit inside the house: what parents post about their own kids.

Over 75% of parents share something about their kids on social media, and 8 in 10 have followers they've never met in person
About 81% post a child's real name, while fewer than 1 in 4 parents ask the child first
A single clear photo can be enough to train an AI deepfake or nudify tool, no separate "hack" required
School names, team rosters, and "first day of school" posts routinely reveal a child's location on a predictable schedule
One industry estimate projects sharenting could be behind two-thirds of identity fraud against young people by 2030
Before posting: would your child be okay with this being public at 16? At 30? If unsure, share it privately instead
Why kids are targeted: a child's Social Security number has no credit history attached to it, which makes it valuable to thieves. The theft often isn't discovered for years, sometimes not until the child applies for their first credit card or loan.

Steps to lock it down

Freeze your credit and your kids' credit. It's free at all three bureaus by federal law.
Use a password manager with a unique password for every account
Turn on two-factor authentication everywhere it's offered, and prefer an authenticator app or security key over text messages
Review app permissions and revoke camera, mic, or location access apps don't need
Turn off location tagging before posting photos publicly
Keep school names, addresses, and routines out of public posts
Opt out of data broker sites yourself, or use a removal service.
Shred documents containing Social Security numbers before disposal

Tools that can help

App icon

Bitwarden

A free, open-source password manager that generates and stores unique passwords across every family member's devices.

bitwarden.com →
App icon

1Password

A paid password manager with family/shared vaults, so parents and kids can securely share select logins without texting passwords.

1password.com →
App icon

DeleteMe

A subscription service that finds your family's information on data broker sites and files ongoing removal requests on your behalf.

joindeleteme.com →

Official guidance: consumer.ftc.gov has articles on protecting your child from identity theft and on credit freezes and fraud alerts.

Friendly kids online safety mascot

Kids Corner: Safety Missions

Play through 6 quick missions. Pick the safest choice in each scenario to earn a badge, then collect them all to win your Safety Certificate!

Your progress0 / 6 badges
Start today

The 10-minute family safety checklist

Work through this together this week. Most steps take under a minute.

Checklist icon
  • Set up parental controls on every phone, tablet, and streaming device
  • Change default router password and enable network encryption
  • Turn on two-factor authentication for email, banking, and social accounts
  • Review privacy settings on kids' social and gaming accounts
  • Agree on a family media/screen-time plan
  • Save the reporting links from the Resources section below somewhere handy
  • Talk through the 5 Golden Rules with kids
  • Check that software and apps are updated on all devices
  • Agree on what to do if someone online asks for photos or personal info
  • Remind everyone: if something feels wrong, tell a family member, no blame attached
Get help

Trusted resources & where to report

Free, official organizations that support families with online safety and reporting. Links update below based on the country you selected at the top of the page.

Report icon

NCMEC CyberTipline

Report suspected child exploitation, grooming, or exploitative images online.

report.cybertip.org →
Kids education icon

NetSmartz (NCMEC)

Age-appropriate videos and lessons to teach kids online safety basics.

netsmartz.org →
Practical guides icon

ConnectSafely

Plain-language safety and privacy guides for specific apps kids actually use.

connectsafely.org →
Privacy authority icon

FTC: Protecting Kids Online

Official guidance on kids' privacy, parental controls, and spotting scams.

consumer.ftc.gov →
Cyberbullying support icon

StopBullying.gov

Federal guidance on preventing and responding to cyberbullying.

stopbullying.gov →
Common Sense Media icon

Common Sense Media

Age-based reviews of apps, games, and shows, plus digital citizenship guides.

commonsensemedia.org →

In immediate danger or an active scam in progress?

Call 911. To report internet crime or fraud, file a report with the FBI's Internet Crime Complaint Center.

Report at IC3.gov